The following is a description of Solarus' Privacy Policy for its Internet access and for Solarus' website. By using Solarus' Internet access services, or by visiting its website, the subscriber ("Subscriber") is consenting to Solarus' information gathering and use practices as in effect from time to time. If Subscriber has any questions or concerns about this Privacy Policy as it applies to Solarus' services, please do not hesitate to contact Solarus via telephone at 1.888.676.8638 or by email at support@solarus.net.
Information
Collection
Solarus
collects information from Subscribers at several different
points as it provides Internet access and related services.
Solarus is the sole owner of the information it collects
in the course of providing Internet access and video
services. Solarus' website uses "cookie" technology. "Cookies" are
strings of text that a website stores on a Subscriber's
computer. Cookies enable a website to keep track of a
Subscriber's preferences and activities relating to that
website.
Solarus' website creates and uses temporary cookies. These temporary cookies expire at the end of a Subscriber's visit to the website. If Subscriber chooses to create a personal profile and selects the option to have Subscriber's name and password automatically remembered, a permanent cookie will be placed on Subscriber's computer. This permanent cookie does not expire unless Subscriber deactivates Subscriber's personal profile.
Use
of Information
Solarus uses information it obtains
in the course of providing its services and from its
website for the following purposes:
Solarus will not sell, share, or rent Subscriber's information to others in ways other than as described in this Privacy Policy. Solarus may share aggregated demographic information with Solarus' service providers. This information is not linked to any personal information that can identify any individual person or entity.
Links
and Other Non-Solarus Sites
This Privacy Policy
applies solely to information collected by Solarus from
its provision of Internet access services and from Solarus'
website. Solarus' website may contain links to other sites.
Solarus may also host websites designed and used by others.
Solarus is not responsible for the privacy practices of
sites other than its own. Solarus encourages Subscribers
to be aware when they leave Solarus' site, and to read
the privacy statements of each and every website that collects
personally identifiable information.
Minors
Solarus'
website and its information gathering in connection with
Solarus' other services are not intended to collect information
about minors. Persons under age 18 should use Solarus'
website, and Solarus' Internet access services, only with
the supervision of a parent or guardian.
Security
Solarus
takes commercially reasonable precautions to protect its
Subscribers' information. When Subscribers submit personal
information via the Internet or via Solarus' website, the
information is protected both online and offline. All of
Solarus' Subscribers' information is restricted in Solarus'
offices. Only employees who need the information to perform
a specific job (for example, a customer service representative)
are granted access to personally identifiable information.
All employees are kept up-to-date on Solarus' security
and privacy practices. The servers that Solarus stores
personally identifiable information on are kept in a secure
environment. If Subscriber has any questions about security
related to Solarus' services, Subscriber can send an email
to support@solarus.net.
Correcting/Updating
Personal Information
If a Subscriber's
personally identifiable information changes (such as Subscriber's
ZIP Code), or if a Subscriber no longer desires Solarus'
service, Solarus will endeavor to provide a way to correct,
update or remove that Subscriber's personal data provided
to Solarus. This may be done by contacting Customer Support
via the following methods:
Email: support@solarus.net
Telephone: 1.888.676.8638
Postal Mail: Solarus Attention: Privacy Policy Request P.O. Box 8045 Wisconsin Rapids, WI 54495-8045.
Notification
of Changes
If Solarus decides
to change this Privacy Policy, Solarus may post those changes
on Solarus' website so Subscribers are always aware of
what information Solarus collects, how Solarus uses the
information, and under what circumstances, if any, Solarus
discloses the information. If at any point Solarus decides
to use personally identifiable information in a manner
different from that stated at the time it was collected,
Solarus will notify Subscribers by way of an email. Subscribers
will have a choice as to whether or not Solarus uses Subscriber's
information in this different manner. Solarus will use
information in accordance with the privacy policy under
which the information was collected.
Solarus is the largest independent telephone company in Wisconsin and has delivered innovative telecommunications products to residents and businesses for more than 110 years.